Your privacy matters to 639ph. This Policy explains exactly what personal information we collect from you, why we collect it, how we use and protect it, and what rights you have under Philippine law as a 639ph player.
Under Republic Act No. 10173 (Data Privacy Act of 2012), every 639ph player has the following rights over their personal data. Full details are in Section 10 below.
You have the right to request a copy of all personal data that 639ph holds about you at any time. We will provide this information within thirty (30) days of a verified request submitted to our support team.
If any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request a correction. Account details can be updated directly from your 639ph account settings or by contacting support.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Certain data must be retained for PAGCOR compliance, anti-money laundering obligations, and legal proceedings, even after account closure.
You have the right to object to the processing of your personal data for direct marketing purposes. You may opt out of promotional communications from 639ph at any time by updating your communication preferences in your account settings.
You may request that 639ph suspend the processing of your personal data in certain circumstances — for example, while you contest its accuracy or while we assess an objection you have raised regarding the lawfulness of our processing.
If you believe 639ph has not handled your personal data in accordance with the Data Privacy Act of 2012 or this Policy, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
1.1 This Privacy Policy ("Policy") is issued by 639ph, the operator of the online gaming platform accessible at https://639ph.co. It describes how 639ph collects, uses, discloses, stores, and protects the personal information of registered players, visitors, and other individuals who interact with the 639ph platform.
1.2 639ph is committed to protecting the privacy and personal data of all users in accordance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations. We are also subject to the data handling requirements imposed by the Philippine Amusement and Gaming Corporation (PAGCOR) as a condition of our gaming authorization.
1.3 By registering for a 639ph account, accessing the platform, or otherwise providing your personal information to us, you acknowledge that you have read, understood, and consent to the practices described in this Policy. If you do not agree with any part of this Policy, you should not use the 639ph platform.
2.1 For the purposes of Republic Act No. 10173 and this Policy, 639ph is the personal information controller responsible for the personal data collected through the 639ph platform.
2.2 639ph holds authorization from PAGCOR (Philippine Amusement and Gaming Corporation) to offer online gaming services to eligible Filipino players. Our regulatory relationship with PAGCOR requires us to implement and maintain data protection standards consistent with Philippine law.
2.3 Our Data Protection Officer (DPO) oversees compliance with this Policy and with the Data Privacy Act. If you have any questions or concerns about how 639ph handles your personal data, you may contact us using the details provided in Section 14 of this Policy.
3.1 639ph collects the following categories of personal data from players and platform users:
4.1 639ph collects personal data through the following means:
5.1 639ph uses the personal data we collect for the following specific purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity data, contact details, username and password |
| Age and identity verification (KYC) | Government ID images, selfie photo, date of birth |
| Processing deposits and withdrawals | Financial transaction data, GCash/PayMaya/bank references |
| Delivering and personalizing gaming services | Gaming activity data, preferences, session history |
| Responsible gaming monitoring and enforcement | Gaming activity data, deposit limits, self-exclusion status |
| Anti-money laundering (AML) compliance | Financial transaction data, identity data, source of funds |
| Fraud detection and prevention | Technical data, transaction data, behavioral patterns |
| Customer support and dispute resolution | Communications data, account history, transaction records |
| Regulatory reporting to PAGCOR | Identity data, transaction data, gaming activity summaries |
| Marketing and promotional communications (where consented) | Contact details, gaming preferences, communication preferences |
| Platform security and technical maintenance | Technical data, IP address, session logs |
6.1 639ph processes personal data only where a valid lawful basis exists under the Data Privacy Act of 2012. The applicable legal bases for our processing activities are:
7.1 639ph does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Personal data is shared only in the limited circumstances described in this section.
639ph shares personal data with carefully selected third-party service providers who process data strictly on our behalf and under binding data processing agreements, including:
639ph is required to disclose certain player data to PAGCOR and, where required by Philippine law, to other competent government authorities including the Anti-Money Laundering Council (AMLC), law enforcement agencies, and courts. 639ph complies fully with all such disclosure requirements.
8.1 639ph retains personal data only for as long as it is necessary to fulfil the purposes described in this Policy, or as required by PAGCOR regulations, Philippine law, or other binding legal obligations.
8.2 The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account registration and identity data | Duration of account + 5 years after account closure (PAGCOR requirement) |
| KYC verification documents | Duration of account + 5 years after account closure |
| Financial transaction records | Duration of account + 5 years (Anti-Money Laundering Act requirement) |
| Gaming activity logs | Duration of account + 2 years after account closure |
| Customer support communications | 3 years from the date of the last communication |
| Technical and device logs | 90 days from collection (unless required for an active investigation) |
| Marketing communication preferences | Until consent is withdrawn or account is closed |
8.3 At the end of an applicable retention period, 639ph securely destroys or permanently anonymizes the relevant personal data in a manner that prevents its reconstruction or identification.
9.1 639ph implements technical, organizational, and physical security measures appropriate to the risk and sensitivity of the personal data we hold. These measures include, but are not limited to:
10.1 Under the Data Privacy Act of 2012, you have the rights described at the top of this page. To exercise any of these rights, please contact 639ph's Data Protection Officer using the details in Section 14.
10.2 When submitting a data rights request, you must:
10.3 639ph will acknowledge your request within five (5) business days and will respond to it within thirty (30) calendar days of receiving a verified request. Where a request is complex or voluminous, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
10.4 Requests to exercise data rights are free of charge. However, 639ph may charge a reasonable administrative fee for requests that are manifestly excessive or repetitive in nature.
10.5 Where 639ph is unable to comply with a request — for example, because retention of the data is required by PAGCOR regulation or Philippine law — we will explain the reason in our response.
10.6 If you are dissatisfied with 639ph's response to a data rights request, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines.
11.1 639ph uses cookies and similar tracking technologies on the 639ph website. Cookies are small text files placed on your device when you visit a website. They help the platform function correctly, remember your preferences, and collect analytics data.
11.3 You can manage cookie preferences through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, and configure alerts when new cookies are set. Note that refusing strictly necessary cookies will prevent you from using the 639ph platform.
12.1 639ph is strictly an adults-only platform. In accordance with PAGCOR regulations and Philippine gaming law, 639ph services are available only to individuals who are 21 years of age or older.
12.2 639ph does not knowingly collect, process, or retain personal data from individuals under the age of 21. If 639ph discovers or has reason to believe that personal data has been provided by a person under 21 years of age, we will immediately:
12.3 If you believe that a person under the age of 21 has created a 639ph account, please contact us immediately using the details in Section 14 so that we can investigate and take appropriate action.
13.1 639ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. The date of the most recent revision is displayed at the top of this page.
13.2 Where changes to this Policy are material — meaning they significantly affect the nature of data we collect, the purposes for which we use it, or your rights — 639ph will notify registered players via email to their registered address or via a notification displayed on login, with a minimum of fourteen (14) days' notice before the changes take effect.
13.3 Your continued use of the 639ph platform following the effective date of any updated Policy constitutes your acceptance of the updated terms. If you do not agree with any change, you may request account closure in accordance with the Terms & Conditions before the updated Policy takes effect.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 639ph handles your personal data, please contact our Data Protection Officer through the following channels:
14.2 Please include your registered 639ph username and a description of your request when contacting us, to allow for efficient verification and processing.
639ph handles your personal data with the same care it handles your money — encrypted, regulated, and under your control. Join over one million Filipino players who trust 639ph with their gaming experience. Registration is open to adults aged 21 and above.
21+ only · PAGCOR Authorized · Data Privacy Act Compliant · Gamble Responsibly